Shipping Info
Canada & United States | 2-5 business days
Worldwide | 7-10 business days
Please note that we require 1-3 business days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is 5 - 10 Business Days. Please consider any holidays that may impact delivery times.
At Slimhouette®, we love uncovering new treasures! We team up with cool vendors worldwide to showcase their goods, some of which come straight from their digs abroad. Because shipping is like a wild rollercoaster, delays happen, so our shipping times are more like friendly suggestions, no promises on exact delivery dates!
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit the link provided in your tracking email. If you are unsure of your Tracking ID please refer back to your email. Please allow 2 to 4 business days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately at support@slimhouette.com if you believe you have provided an incorrect shipping address.
Returns:
Please refer to our Return Policy for further information on how to make a return.